Rowena Harper   Executive Director     A graduate of the University of Washington, Rowena volunteered at SYM way back when it was an overnight shelter. Since college she has held the conviction that the poor are important to God and need to be remembered, seen and cared for. She is passionate about the SYM team and seeks to encourage their gifts and ensure they have the tools and support needed to serve youth well. But, don’t think she can do this alone… Rowena is never without a cup of coffee, a savory snack (she calls these her “supports”) and the white noise of sports radio in her headphones. Her favorite things are her husband, Geoff and their three energetic (and noisy!) boys.

Rowena Harper
Executive Director

A graduate of the University of Washington, Rowena volunteered at SYM way back when it was an overnight shelter. Since college she has held the conviction that the poor are important to God and need to be remembered, seen and cared for. She is passionate about the SYM team and seeks to encourage their gifts and ensure they have the tools and support needed to serve youth well. But, don’t think she can do this alone… Rowena is never without a cup of coffee, a savory snack (she calls these her “supports”) and the white noise of sports radio in her headphones. Her favorite things are her husband, Geoff and their three energetic (and noisy!) boys.

Kate Phillips       Program Director     Kate joined SYM in 2010, first as a Case Manager and then to her current role as Program Director. A Whitworth alum and graduate of WWU with a MEd in School Counseling, Kate came to SYM via High School Counseling. She enjoys working closely with such a strong team to help make SYM programs as strong as possible. She is inspired by the perseverance of the young people at SYM, the commitment of the team of staff and volunteers and the community response to helping support SYM. With a toddler daughter, there isn’t much downtime, so it’s good that she has always loved running and being active! Kate is of the rare-Seattle breed of born-and-raised Western Washington native with no plans to leave (unless of course an opportunity to live in her husband’s native Hawaii arose!).

Kate Phillips
Program Director

Kate joined SYM in 2010, first as a Case Manager and then to her current role as Program Director. A Whitworth alum and graduate of WWU with a MEd in School Counseling, Kate came to SYM via High School Counseling. She enjoys working closely with such a strong team to help make SYM programs as strong as possible. She is inspired by the perseverance of the young people at SYM, the commitment of the team of staff and volunteers and the community response to helping support SYM. With a toddler daughter, there isn’t much downtime, so it’s good that she has always loved running and being active! Kate is of the rare-Seattle breed of born-and-raised Western Washington native with no plans to leave (unless of course an opportunity to live in her husband’s native Hawaii arose!).

Jorge Gaitan    Case Manager     Jorge is a graduate from Seattle Pacific University. Jorge enjoys making the youth who access SYM feel comfortable and taken care of. He helps youth find resources in our area and provides them with life-skills and relationships that bring hope and healing to their lives. He recently joined the SYM team and is looking forward to serving young people in this way. If you want to get on Jorge’s good side, buy him gummy worms from 7-11. He is a proud uncle and enjoys spending time with his family and boxing.

Jorge Gaitan
Case Manager

Jorge is a graduate from Seattle Pacific University. Jorge enjoys making the youth who access SYM feel comfortable and taken care of. He helps youth find resources in our area and provides them with life-skills and relationships that bring hope and healing to their lives. He recently joined the SYM team and is looking forward to serving young people in this way. If you want to get on Jorge’s good side, buy him gummy worms from 7-11. He is a proud uncle and enjoys spending time with his family and boxing.

Hailey Myers   Case Manager     Hailey works one-on-one with youth to identify and pursue their goals. This may look like trips to the DOL, the doctor, or conversations over coffee or bubble tea. She found her love for social services while studying Psychology at Seattle Pacific University. She began as the Life Skills and Activities Coordinator at SYM in 2018 and transitioned to Case Management in 2019. She believes everyone deserves to be known and loved. She has been personally known and loved at SYM by staff, volunteers, community, and the young people who walk through our doors. She loves that SYM is a place where everyone can be themselves.

Hailey Myers
Case Manager

Hailey works one-on-one with youth to identify and pursue their goals. This may look like trips to the DOL, the doctor, or conversations over coffee or bubble tea. She found her love for social services while studying Psychology at Seattle Pacific University. She began as the Life Skills and Activities Coordinator at SYM in 2018 and transitioned to Case Management in 2019. She believes everyone deserves to be known and loved. She has been personally known and loved at SYM by staff, volunteers, community, and the young people who walk through our doors. She loves that SYM is a place where everyone can be themselves.

Micailah Moore-Bettencourt    Volunteer & Development Coordinator   Micailah oversees and cares for our Drop-In Center volunteers. She also assists Rowena with events and fundraising for Street Youth Ministries. She has a degree in Psychology, Sociology, and a minor in Women’s Studies from Seattle Pacific University. She was inspired by her research with Tent City 3 at Seattle Pacific to pursue a career in social services. She volunteered with SYM for 6 months before joining the team as staff. Street Youth Ministries provides community and encouragement in her life and fulfills her desire to learn others’ stories and share life with people. Micailah loves cozy fall days when she can curl up with a book and a cup of coffee and spend time with her husband.

Micailah Moore-Bettencourt

Volunteer & Development Coordinator

Micailah oversees and cares for our Drop-In Center volunteers. She also assists Rowena with events and fundraising for Street Youth Ministries. She has a degree in Psychology, Sociology, and a minor in Women’s Studies from Seattle Pacific University. She was inspired by her research with Tent City 3 at Seattle Pacific to pursue a career in social services. She volunteered with SYM for 6 months before joining the team as staff. Street Youth Ministries provides community and encouragement in her life and fulfills her desire to learn others’ stories and share life with people. Micailah loves cozy fall days when she can curl up with a book and a cup of coffee and spend time with her husband.

Taylor Spencer    Activities & Life Skills Coordinator   Taylor plans events for SYM youth and oversees the ORCA program. Taylor is bright and bubbly, the perfect person to encourage youth at SYM to learn new life skills and engage in unique activities.  She studied Psychology at Point Loma Nazarene University and plans to pursue a career in Theater Education in the future. She loves SYM because her job is to spend time with people and get to know them. Come join her on an SYM activity! She “nerds out” on all things theater and has a collection of Disneyland pins.

Taylor Spencer

Activities & Life Skills Coordinator

Taylor plans events for SYM youth and oversees the ORCA program. Taylor is bright and bubbly, the perfect person to encourage youth at SYM to learn new life skills and engage in unique activities. She studied Psychology at Point Loma Nazarene University and plans to pursue a career in Theater Education in the future. She loves SYM because her job is to spend time with people and get to know them. Come join her on an SYM activity! She “nerds out” on all things theater and has a collection of Disneyland pins.

Emma Fix   Case Manager     Emma Fix is a Case Manager at SYM, who works one on one with youth to create space for them to identify and pursue their goals. Sometimes this means trips to the DOL, and sometimes this means conversations over coffee. She began at SYM in 2014 as the Volunteer and Development Coordinator, and transitioned to Case Management in 2016. Emma believes everyone deserves to be heard, known, and shown that they are valuable. She’s thankful for the ways this happens at SYM every day – around tables at drop-in, or on drives to appointments. Not in the office, Emma is probably somewhere in Seattle exclaiming “look at that gorgeous mountain!” or eating a burger and fries.

Emma Fix
Case Manager

Emma Fix is a Case Manager at SYM, who works one on one with youth to create space for them to identify and pursue their goals. Sometimes this means trips to the DOL, and sometimes this means conversations over coffee. She began at SYM in 2014 as the Volunteer and Development Coordinator, and transitioned to Case Management in 2016. Emma believes everyone deserves to be heard, known, and shown that they are valuable. She’s thankful for the ways this happens at SYM every day – around tables at drop-in, or on drives to appointments. Not in the office, Emma is probably somewhere in Seattle exclaiming “look at that gorgeous mountain!” or eating a burger and fries.