Emma Fix   Case Manager     Emma Fix is a Case Manager at SYM, who works one on one with youth to create space for them to identify and pursue their goals. Sometimes this means trips to the DOL, and sometimes this means conversations over coffee. She began at SYM in 2014 as the Volunteer and Development Coordinator, and transitioned to Case Management in 2016. Emma believes everyone deserves to be heard, known, and shown that they are valuable. She’s thankful for the ways this happens at SYM every day – around tables at drop-in, or on drives to appointments. Not in the office, Emma is probably somewhere in Seattle exclaiming “look at that gorgeous mountain!” or eating a burger and fries.

Emma Fix
Case Manager

Emma Fix is a Case Manager at SYM, who works one on one with youth to create space for them to identify and pursue their goals. Sometimes this means trips to the DOL, and sometimes this means conversations over coffee. She began at SYM in 2014 as the Volunteer and Development Coordinator, and transitioned to Case Management in 2016. Emma believes everyone deserves to be heard, known, and shown that they are valuable. She’s thankful for the ways this happens at SYM every day – around tables at drop-in, or on drives to appointments. Not in the office, Emma is probably somewhere in Seattle exclaiming “look at that gorgeous mountain!” or eating a burger and fries.

Jorge Gaitan    Case Manager     Jorge is an SPU graduate with a big heart and an even bigger collection of G.I. Joe toys! ("Action figures," he will be quick to clarify.) Jorge's skills come in various sizes, from Most Promising Amateur Crumpet Baker three years standing to his impeccable Russian grandma accent. His introduction to case management work was accidental: quite the linguistic prescriptivist, Jorge was duped by the ambiguous title and figured he had found his life's calling of ameliorating inconsistencies in upper and lower casing. "There's no such thing as a typo," he has been heard to say, "only bad choices." We are grateful to have Jorge keeping us in line and preventing us from ending our sentences with prepositions.

Jorge Gaitan
Case Manager

Jorge is an SPU graduate with a big heart and an even bigger collection of G.I. Joe toys! ("Action figures," he will be quick to clarify.) Jorge's skills come in various sizes, from Most Promising Amateur Crumpet Baker three years standing to his impeccable Russian grandma accent. His introduction to case management work was accidental: quite the linguistic prescriptivist, Jorge was duped by the ambiguous title and figured he had found his life's calling of ameliorating inconsistencies in upper and lower casing. "There's no such thing as a typo," he has been heard to say, "only bad choices." We are grateful to have Jorge keeping us in line and preventing us from ending our sentences with prepositions.

Rowena Harper   Executive Director     A graduate of the University of Washington, Rowena volunteered at SYM way back when it was an overnight shelter. Since college she has held the conviction that the poor are important to God and need to be remembered, seen and cared for. She is passionate about the SYM team and seeks to encourage their gifts and ensure they have the tools and support needed to serve youth well. But, don’t think she can do this alone… Rowena is never without a cup of coffee, a savory snack (she calls these her “supports”) and the white noise of sports radio in her headphones. Her favorite things are her husband, Geoff and their three energetic (and noisy!) boys.

Rowena Harper
Executive Director

A graduate of the University of Washington, Rowena volunteered at SYM way back when it was an overnight shelter. Since college she has held the conviction that the poor are important to God and need to be remembered, seen and cared for. She is passionate about the SYM team and seeks to encourage their gifts and ensure they have the tools and support needed to serve youth well. But, don’t think she can do this alone… Rowena is never without a cup of coffee, a savory snack (she calls these her “supports”) and the white noise of sports radio in her headphones. Her favorite things are her husband, Geoff and their three energetic (and noisy!) boys.


Fredrik Mansfield   Volunteer/Development Coordinator     Fredrik is an eccentric of sorts. His passion is clear, rooted firmly in his deep love for Christ and God’s heart for the world. Yet his squeals tell of another Freddie, the free-spirit with scintillating wit (albeit childish at times). Be free, Freddie, be free. On his path to pastoral ministry, Freddie is an avid student of life (with a 95% attendance!) who believes all of God’s creation has truth to teach us, from the brothers and sisters among us who bear us least resemblance to the eensy-weensy fruit flies that everyone around the office seems to be hating on… He’s a UW liberal arts grad, a kombucha brewer, and a running enthusiast. Don’t fear the beard, come on by and say hi!

Fredrik Mansfield
Volunteer/Development Coordinator

Fredrik is an eccentric of sorts. His passion is clear, rooted firmly in his deep love for Christ and God’s heart for the world. Yet his squeals tell of another Freddie, the free-spirit with scintillating wit (albeit childish at times). Be free, Freddie, be free. On his path to pastoral ministry, Freddie is an avid student of life (with a 95% attendance!) who believes all of God’s creation has truth to teach us, from the brothers and sisters among us who bear us least resemblance to the eensy-weensy fruit flies that everyone around the office seems to be hating on… He’s a UW liberal arts grad, a kombucha brewer, and a running enthusiast. Don’t fear the beard, come on by and say hi!

Hailey Myers      Activities Coordinator     Hailey is our activities coordinator this year at SYM. She graduated from Seattle pacific University with a B.A. in Psychology and a Minor in Business Administration. She has been serving with the homeless community in Seattle since she arrived from Spokane three years ago. In free time you will often find her near the water. Her favorite activities include sailing, swimming, water skiing and or roller blading around green lake. Come join her on an SYM activity!

Hailey Myers
Activities Coordinator

Hailey is our activities coordinator this year at SYM. She graduated from Seattle pacific University with a B.A. in Psychology and a Minor in Business Administration. She has been serving with the homeless community in Seattle since she arrived from Spokane three years ago. In free time you will often find her near the water. Her favorite activities include sailing, swimming, water skiing and or roller blading around green lake. Come join her on an SYM activity!

Kate Phillips       Program Director     Kate joined SYM in 2010, first as a Case Manager and then to her current role as Program Director. A Whitworth alum and graduate of WWU with a MEd in School Counseling, Kate came to SYM via High School Counseling. She enjoys working closely with such a strong team to help make SYM programs as strong as possible. She is inspired by the perseverance of the young people at SYM, the commitment of the team of staff and volunteers and the community response to helping support SYM. With a toddler daughter, there isn’t much downtime, so it’s good that she has always loved running and being active! Kate is of the rare-Seattle breed of born-and-raised Western Washington native with no plans to leave (unless of course an opportunity to live in her husband’s native Hawaii arose!).

Kate Phillips
Program Director

Kate joined SYM in 2010, first as a Case Manager and then to her current role as Program Director. A Whitworth alum and graduate of WWU with a MEd in School Counseling, Kate came to SYM via High School Counseling. She enjoys working closely with such a strong team to help make SYM programs as strong as possible. She is inspired by the perseverance of the young people at SYM, the commitment of the team of staff and volunteers and the community response to helping support SYM. With a toddler daughter, there isn’t much downtime, so it’s good that she has always loved running and being active! Kate is of the rare-Seattle breed of born-and-raised Western Washington native with no plans to leave (unless of course an opportunity to live in her husband’s native Hawaii arose!).